Article Contributor

Mary Ann O'Connell

Mary Ann O'Connell is the founder of FranWise a full-service franchise-consulting firm, specializing in strategic planning, operations, documentation and compliance.

She was introduced to franchising as the first Money Mailer franchise. For 11 years, she and her partner expanded two franchises while she coached other franchisees. She then worked for her franchisor, Money Mailer, Inc., as VP of Franchise Support Services for over 600 franchisees.

O’Connell then joined Great Clips, Inc. and as part of its leadership staff, she launched two major markets and continued to develop two mature markets overseeing all aspects of operations and training.

As a consultant and founder of FranWise® she has worked with major brands, new concepts and the top professionals in the world of franchising. FranWise® boasts an impressive client list of over 80 brands and maintains strong relationships with its past and present clients.

FranWise offers franchisors specific and personalized solutions to their franchising needs focusing on strategic planning, franchise operations, process and procedure, compliance, manuals and training.

O’Connell is also an active member of the IFA and serves on many committees and the Supplier Forum Advisory Board. She is frequently asked to contribute articles and be a speaker for many franchise-related events.

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