Steve Nickerson has had a career completely dedicated to working
for multi-national Quick Service Franchise Chains in Canada and the
USA… Restaurant GM, District Manager, Regional Manager, Director of
Operations and his current role as VP Franchise Development.
He understands all aspects of franchisor support to make a
franchisee successful, including training, marketing, customer
service and ongoing on site visits and consultations.
Mexican Food is one of the most popular segments in today’s
franchising business. Taco Time is the proven leader in quality,
affordable investment and overall profitability. I am fortunate to
assist in recruiting and making successful operating partners.
I always remember my ongoing philosophy to make a successful
franchise system. “To provide quality service and products to
customers who will come back!”
BeTheBoss: Tell us about Taco Time.
We were Canada’s first Mexican QSR Chain, franchising since 1978 -
35 proven years in Canada.
BeTheBoss: How and when did you become involved with Taco
I have been with Taco Time from 2001. I started as the company’s
Director of Operations and graduated to VP of Franchise Development
8 years ago.
BeTheBoss: What was your background prior to joining Taco
I have had an established Quick Service Restaurant career primarily
in Operations based in Western Canada, with Orange Julius, Arby’s
and Dairy Queen.
BeTheBoss: What are some of the advantages in being a Taco Time
A proven concept, quality menu, established marketing program and
genuine hands on operations support.
BeTheBoss: Who is your ideal franchisee?
A hard working customer oriented person who executes our proven
formula for success.
BeTheBoss: Tell us a little about the Taco Time market.
Our customers are from all demographics. Being 35 years in the
marketplace gives us a loyal base but our tasty, healthy and spicy
food resonates with the younger generation as well!
BeTheBoss: What are some of the greatest lessons you’ve learned
in growing Taco Time?
The winning formula is a quality franchise partner with a quality
BeTheBoss: Do you have a mentor and is there someone you use
Dave Thomas the founder of Wendy’s for how he established the
quality chain but more so because he was a quality individual in
treating ALL people he encountered. Something I try to do as well.
BeTheBoss: What advice do you have for someone looking to
acquire a Taco Time franchise?
Make sure you do your homework and get positive testimonials from
other franchise partners in Taco Time.
BeTheBoss: In your opinion, why do you think that Taco Time
would be a great opportunity for someone?
Because it is extremely simple to operate, mostly affordable
compared to other similar concepts and has the highest quality food
of all Mexican Food Chains!