The UPS Store Logo

The UPS Store Franchise

Number of units 350
Investment Level $100,001 ~ $200,000
Franchising Since 1980
Royalty Fee 7%

About The UPS Store Concept

The UPS Store has more than 350 independently owned franchise locations in Canada, and is part of a network of more than 5100 locations including the US. The network provides convenient and value-added business services to the small-office/home-office (SOHO) market, corporate “road warriors,” and consumers.

The UPS Store locations offer consumers and small businesses a wide range of products and services in one convenient location. These include professional printing and document services, mailbox and package receiving services, packaging supplies and services, shipping and more!

And, when it comes to courier shipping, we are the only business centre to provide customers with real choice. Not only do we offer our clients courier shipping through UPS, we are also the authorized shipping centre for other leading couriers including Canpar, DHL and TNT. So when it comes to document and shipping services, the one place that people know they can turn to is   The UPS Store®.

An Inviting Business Environment

The UPS Store interior is designed to promote a comfortable, yet professional business environment, with a contemporary appearance focused on products and services. Typically located in shopping centres and commercial complexes, The UPS Store® locations can also be found in special venues such as airports, convention centres and hotels, as well as store-in-store concepts within a host retail location. Traditional store sizes range from 800 to 1,200 sq. ft. and stores generally engage a full-time staff of two or more employees, including the owner/operator. Non-traditional locations, such as our store-in-store concept, would vary based on the host’s space.

Experience from Day One

When you open The UPS Store franchise, you are joining a company with over 40 years of success under its belt.

Brand Recognition

As a franchisee of The UPS Store, you become a part of a globally recognized and trusted brand. National advertising campaigns combined with regional and local marketing initiatives drive business to your store and boost brand awareness.

Local Assistance

Area Franchisees and Franchise Business Consultants throughout Canada are there to assist you. Our experts help you get started and work with you ongoing to help drive your business forward.

Real Estate Development

The UPS Store is highly sought after by major real estate brokers across Canada and this allows us to obtain excellent locations at a fair price. We establish optimum retail leasing opportunities by combining market research, field experience and local knowledge. We also take you through the process of securing your franchise location.

Store Design & Construction

A consistent store image can help provide a consistent customer experience, and for this we have standardized designs. Our franchise network will provide you with the plans and store fixtures and they can be adjusted to fit almost any site.


When you sign up to become a The UPS Store franchisee, we put you through a comprehensive training program. The program comes in four phases:

  • Phase I - 40 hours of in-store pre-training at an existing The UPS Store® franchise.
  • Phase II - 10 days of classroom training at the corporate head office in Oakville, Ontario.
  • Phase III - 80 hours of in-store post-training work experience.
  • Phase IV - Ongoing education including programs such as Regional Workshops, Webinars, Network Meetings, Regional and National Conferences.

Buying Power

As Canada’s leading business services franchise, you will enjoy strong purchasing power. This includes purchasing programs for on-site equipment and supplies, consumer products and services.

Technology Development and Support

Through technological developments we are always upgrading our business. The UPS Store has a dedicated support staff on hand to offer assistance with any problems you may have with our hardware and software.

Commitment to Advancement through Technology

Technology is essential to maximizing the profitability of our network, and we are always constantly for new ways, and, partners through which to do it. Our network system connects all locations to our Home Office and this allows you to focus resources, meet challenges, and stay current with industry trends. The ongoing advancement of technology will continue to ensure that The UPS Store retains its position as an industry leader in shipping.


The total investment for a traditional, new The UPS Store location will vary based on several factors, such as but not limited to construction requirements, plus equipment, supplies and inventory needs. In general, your investment will range from $174,000 to $198,500 plus working capital. Royalty fees are 7% and advertising fees are 3% for The UPS Store network.

There are a variety of franchise opportunities across the country, including new and resale opportunities plus specialized, non-traditional and multi-unit franchise opportunities are available. The UPS Store Canada works hard to build a reputable and financially viable franchise network, and we look forward to having you join us.

Oct 3, 2005

The UPS Store Opens for Business in Canada

Oakville, ON, October 3, 2005 – Monday, October 3, is first official day of business in Canada for The UPS Store®, formerly Mail Boxes Etc.®, and marks the launch of a national marketing campaign to...
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