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The UPS Store
Small Businesses Helping Small Businesses

Big Brand Strength. Local Business Opportunity.

The UPS Store is a full-service, one-stop shop providing the business services small businesses and consumers need, including printing, mailbox services, shredding, packaging and shipping.

400+ Locations in Canada
Since 1980
Across Canada
Business Services
The UPS Store franchise
The UPS Store location
The UPS Store business services
The UPS Store franchise location
Hover to pause
Investment Level $200,001 - $300,000
Investment Range $214,500 - $293,500
Number of Units 400+
Since 1980
Royalty Fee 7%
Advertising Fee 3%
The UPS Store franchise opportunity
About The UPS Store Concept

A proven business model built to evolve.

There are several things that make The UPS Store exceptional. It’s a proven business model, capable of adapting to economic changes.

Starting first as an alternative to the US Postal Service, The UPS Store is now a full-service, one-stop shop for the business services that small business needs including printing, mailbox services, shredding, packaging and of course, shipping.

With over 40 years of franchising experience in the US, and over 30 in Canada, The UPS Store is clearly a proven business model.

The over 5,600 locations across North America, including over 400 in Canada, reinforce that point.

5,600+ Locations Across North America
The Power of the Brand

Recognition. Trust. Credibility.

The UPS Store carries the power of the UPS brand — a world recognized, world-class brand — in its name.

As one of the most recognizable brands in the world, the UPS brand carries a great deal of strength in the marketplace and a strong, trusted reputation.

That recognition and trust carries forward to The UPS Store, offering credibility in the marketplace from the moment a new store opens its doors.

The UPS Store franchises provide business service solutions and customer support to small businesses in need of big-business resources.

Small Businesses Helping Small Businesses

One convenient location. Multiple business solutions.

The UPS Store has simplified logistics for small businesses by providing a network of services in a single location. Customers can take care of shipping, mailbox services, printing and other business services in one trip, often right in their neighbourhood.

Convenient locations, a broad mix of business services and personalized service help keep The UPS Store top of mind.

01
Professional Printing Services

Business cards, letterhead, posters, flyers, direct mail postcards and more.

02
Mailbox Services

Locations accept shipments from any carrier and can text customers when mail or packages arrive.

03
Certified Packing Experts

Pack and ship everything from documents and fragile artwork to golf clubs and snowboards.

04
Business Services

Including shredding, faxing, passport and visa photos and more.

The UPS Store Franchise Staff

A neighbourhood business serving local business.

With the services and expertise they provide to small business, The UPS Store franchises are an integral and valued necessity in today’s business marketplace.

Shipping and packing solutions
Printing and document services
Mailbox and package receiving
Additional services for business and consumers
The UPS Store franchise staff
Available Opportunities & Investment Costs

Different formats. Multiple ways to grow.

Traditional Locations

Main Street, Shopping Plaza or Business Park

$214,500 - $293,500

Traditional locations focus on bringing reliable printing, shipping and mail and package receiving services to small businesses and consumers every day.

Whether found on main street, in a shopping plaza or within a business park, The UPS Store is a part of the neighbourhood.

The total initial investment includes the franchise fee for a 10-year Franchise Agreement. It also includes centre design, build out and construction, fixtures, signage, computer hardware and software equipment, initial inventory and training.
You should also plan for an additional amount of at least $50,000 in working capital for your first year.
Non-Traditional / Store-In-Store

Including In-Walmart Locations

$101,250 - $114,500*

The store-in-store model was created to allow franchise owners to establish locations within other businesses such as hotels and convention centres, self-storage facilities and more.

The UPS Store network in Canada has introduced a store-in-store model within Walmart locations in Canada.

This relationship places the brand in direct contact with millions of customers in conjunction with one of Canada’s leading retailers.

This is a multi-unit offering only requiring a minimum investment in 5 locations.
The investment includes the franchise fee for a 5-year Franchise Agreement, centre design, build out and construction, fixtures, signage, computer hardware and software equipment, initial inventory and training. You should also plan for at least $50,000 in working capital for your first year per location.
+ Multi-Centre Ownership

Grow your business footprint into other communities.

The UPS Store allows — and encourages — owners to grow their business footprint in other communities with multi-centre ownership opportunities.

Site Selection.
Design.
Buildout.
Support from location planning to opening
What Can You Expect

Build the location with experienced support.

Site selection is very important, and The UPS Store wants to ensure your location provides you the best opportunity. This holds true whether looking at a traditional centre or a store-in-store location inside a big box retailer.

Each centre has a defined territory assessed individually by The UPS Store Canada corporate office.
The team helps facilitate centre design and construction and evaluates the size and shape of the centre to create a custom floor plan.
The UPS Store coordinates with local contractors to procure construction permits and bids, as well as order and install equipment and fixtures.
The process is designed to help maintain consistency throughout the network.
Training & Learning

From opening to closing, learn the proven system.

Following the proven system is critical to the success of The UPS Store and its franchise business owners.

The Home Office employs experts in fields relevant to opening and running a franchised location, including marketing, technology, operations and procurement.

1 Day
3 hours — Training orientation meeting with the Director of Operations
30 Days
eLearning training modules
3 Days
24 hours at a local The UPS Store centre with a Certified Trainer
2 Weeks
56 hours with The UPS Store University
2 Weeks
80 hours at a local The UPS Store centre with a Certified Trainer and e-learning
Operational Support & Personal Development

Expertise, networking and ongoing development.

The Home Office employs experts in every field relevant to opening and running a franchised location. In the field, local Franchise Business Consultants provide support designed to help franchisees grow their businesses.

Home Office Expertise

Support is available across marketing, technology, operations, procurement and other areas relevant to operating a franchised location.

Continuing Education

Conventions, conferences and quarterly continuing education create opportunities to gain product knowledge, strengthen business acumen and develop skills.

Franchisee Networking

Franchisees have opportunities to gather with others across the country and within their regions to share best practices and learn from network successes.

Marketing Support

National awareness. Local community connection.

The UPS Store invests significant dollars in marketing each year to build awareness of the brand nationally.

Local store marketing is also vital to individual store success. Customers must know the store is there and ready to help with what they need.

National marketing designed to build The UPS Store brand awareness
Turnkey marketing solutions for individual franchise locations
Tools designed to help franchisees get out into their local communities
Learning opportunities to help franchisees prepare to market their locations
Traditional Location Investment Range $214,500
- $293,500
Investment Level $200,001 - $300,000
Number of Units 400+
Royalty Fee 7%
Advertising Fee 3%
Since 1980
Opportunity Available Across Canada
Across
Canada

Your opportunity may be in a neighbourhood near you.

Numerous franchise opportunities are available throughout the country.

The UPS Store Franchise Brand

Build locally with the strength of a recognized network.

The UPS Store franchise opportunity in Canada

Build Local. Serve More. Grow with The UPS Store.

Bring trusted brand recognition, essential business services and personalized local support together in a franchise opportunity available across Canada.

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