Frank has been involved in franchising throughout his entire professional career, in many capacities, and is committed to franchising because of its entrepreneurism, its opportunities, its creativity, and its flexibility. Frank practiced law for 40 years at the prestigious national business law firm Osler, Hoskin & Harcourt LLP, where early in his career he pioneered a franchise law specialty which ultimately grew to be recognized as the most frequently recommended full service franchise law practice in Canada.
Frank has been involved in many areas of franchising, as part owner of a franchise company, a multi-unit franchisee, and an executive director of a major franchisee association. He served as General Counsel of the Canadian Franchise Association, Chair of the Supplier Forum of the International Franchise Association, the founding Chair of the Ontario Bar Association Franchise Law Section, and Co-Chair of the Uniform Law Conference of Canada project on a national uniform franchise law.
He is a recognized authority on franchising, having written books, spoken at conferences, published papers, and appeared on radio and televisions shows, and for many years was nominated as the leading franchise lawyer in Canada and among those internationally. He was the first recipient of the CFA's Lifetime Achievement Award.
Following his retirement from Osler in 2012, he established his own business, Frank Zaid FRANlegal Support Services, which offers mediation and arbitration services through ADR Chambers in Toronto, franchisor and franchisee association board of directors and advisory board services, independent franchise system ombudsman services, expert witness services, and strategic franchise business growth and relationship advisory services.